Privacy Policy

1. Who We Are

PlazSales ("PlazSales," "we," "us," or "our") is a point-of-sale systems provider based in Sarasota, Florida, serving businesses across the Florida Suncoast. This Privacy Policy applies to our website at info.plazsales.com and all related services, forms, communications, and SMS programs operated by PlazSales.

If you have questions about this policy, please contact us directly using the information in Section 12.

2. Information We Collect

Information You Provide Directly

When you fill out our demo request form or contact us, we may collect:

• Full name
• Phone number (including mobile number for SMS communications, if you opt in)
• Business name
• Industry type (e.g., restaurant, retail, grocery)
• Email address (if provided)
• Any additional information you choose to share in communications with us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including IP address, browser type, pages visited, referring website, and device type, for the purpose of improving our website and marketing effectiveness.

3. SMS Consent & Opt-In Data

When you opt in to receive SMS messages from PlazSales — whether for appointment reminders, service updates, or promotional messages — we collect your mobile phone number and your explicit consent to communicate via text message.

Your SMS opt-in consent is obtained separately from other consents on our forms. Both marketing and non-marketing SMS consent checkboxes are optional, must not be pre-checked, and will not prevent form submission if left unchecked. PlazSales will only send you the type of messages for which you have explicitly opted in.

You may opt out of SMS communications at any time by texting STOP to (941) 759-1120. For assistance, text HELP or contact us at (941) 759-1120 or [email protected].

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your demo request — We use your contact details to reach you and schedule your free on-site visit.
• To provide our services — Your business details help us tailor our POS solutions to your needs.
• To send SMS messages you consented to — Including appointment reminders, service updates, and/or promotional offers, based solely on your opt-in selections.
• To follow up with you — We may send relevant service information via email or phone. You may opt out at any time.
• To improve our website — Automatically collected data helps us understand how visitors use our site.
• To comply with legal obligations — We may process your data as required by applicable laws.

5. How We Share Your Information

We do not sell, rent, trade, or share your personal information with third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers (subcontractors) — We use trusted third-party platforms to manage our CRM (GoHighLevel), email and SMS communications, and website analytics. These providers act as subcontractors and are permitted to use your information solely to provide services on our behalf. They are contractually obligated to protect your data.
• Legal requirements — We may disclose your information if required by law, court order, or governmental request.
• Business transfers — In the unlikely event of a merger or acquisition, your information may be transferred as part of that transaction, with prior notice provided to you.
• With your explicit consent — We may share your information in other ways only if you specifically consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including HTTPS encryption, access controls, and use of security-certified third-party platforms.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies including analytics cookies (e.g., Google Analytics) and marketing pixels (e.g., Meta Pixel, Google Ads) to understand how visitors interact with our site and to show relevant advertisements. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Your Rights & Choices

You have the right to access, correct, or request deletion of your personal information. You may opt out of marketing communications at any time by replying STOP to any SMS, clicking "unsubscribe" in any email, or contacting us directly. To exercise any of these rights, contact us using the information in Section 12. We will respond within 30 days.

9. Children's Privacy

Our website and services are directed exclusively to business owners and managers aged 18 and older. We do not knowingly collect personal information from anyone under the age of 13. If we become aware of such collection, we will delete the information immediately.

10. Florida Residents

As a Florida-based business, we operate in compliance with applicable Florida privacy laws. Florida residents have the right to know what personal information is collected and to request its deletion. We do not sell personal information as defined under Florida law.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data: